Remove user access to an account using the Cerby mobile app

This article describes how to remove user access to an account using the Cerby mobile app.

Who can use this feature?

• Workspace Owners , Super Admins , Admins , Users , and Guest Users

• Account Owners

• Supported using the Cerby web app and mobile app

• NOTE: For the web app version, read the article Remove user access to an account

To remove user access to an account, you must complete the following steps using the Cerby mobile app:

1. Open the Cerby mobile app.

2. Log in to your Cerby workspace.

3. Tap the corresponding account card. The account details screen is displayed.

4. Tap the right arrow icon from the Members list within the Sharing section. The View members screen is displayed. ​NOTE: To remove guest user access from external parties, tap the right arrow in the Guest users list.

5. Select the corresponding member from the list. A drop-down menu is displayed at the bottom.

6. Tap the Remove access button from the drop-down menu.

   • The Remove member access screen is displayed on Android.

   • The Remove from sharing list? dialog box is displayed on iOS.

7. Tap the Remove member button on Android or the Remove button on iOS. The screen closes, and a success message box is displayed.

Now you are done.