Remove a guest member from an account shared via a local partner

This article describes how to remove a guest member from an account shared via a local partner.

Who can use this feature?

• Host Admins of a local partner

• Only supported using the Cerby web app

As a Host Admin of an existing local partner, you can remove a guest member from an account you shared via a local partner. This removal doesn’t affect Guest Admins and Guest Users at the local partner level; they only lose access to your account.

To remove a guest member from an account you shared via a local partner, you must complete the following steps:

1. Log in to your Cerby workspace.

2. Click the More options () icon that appears when hovering over the corresponding account card. A drop-down menu is displayed.

3. Select the View Members option from the menu. The account details page is displayed with the Users tab activated.

4. Activate the Guest users tab. A table of Guest Users with shared access to your account is displayed.

5. Click the More options () icon on the right side of the corresponding user. A drop-down menu is displayed.

6. Select the Remove from account option from the menu. The Remove access? dialog box is displayed.

7. Click the Remove access button. The dialog box closes, and a success message box is displayed. Cerby removes the Guest Admin or Guest User from the account.

Now you are done.