Perform a hard refresh on a web page

This article describes how to perform a hard refresh of a web page, depending on the browser you are using.

When updating or troubleshooting Cerby‑related content, a web page refresh is commonly required to reflect the most recent changes. A regular page refresh might not reflect these changes because browsers store assets such as style sheets, scripts, and images to improve performance. In these cases, you may need to perform a hard refresh to fetch a clean copy of the page from the server.

The following is the difference between a regular and hard refresh in a browser:

• Regular refresh: Reloads the page but might use cached resources.

• Hard refresh: Forces the browser to clear the cache for that page and reload everything from scratch.

The following are the cases for which you can use a hard refresh on a web page:

• You’re not seeing recent updates to Cerby.

• Layouts or styles seem broken after changes.

• Changes have been applied to your workspace, and they are not shown on your browser.

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Shortcuts to perform a hard refresh of a web page in your browser

Table 1 contains the keyboard shortcuts to perform a hard refresh of a web page in your browser.

OS	Browser	Shortcut
Windows and Linux	Chrome, Firefox, Edge	Ctrl + F5 orCtrl + Shift + R
macOS	Chrome, Firefox, Edge	Command + Shift + R
macOS	Safari	Option (⌥) + Command (⌘) + R

Table 1. Shortcuts to perform a hard refresh per browser

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Perform a hard refresh for the Cerby web app

To perform a hard refresh for the Cerby web app, you must complete the following steps:

1. Log in to your Cerby workspace.

2. Identify your OS and browser combination in Table 1.

3. Hold down the keyboard shortcut that corresponds to your OS and browser combination. The Cerby web app refreshes and displays its recent changes.

Now you are done.